@article{Almaberti-etal93,
  author	= {Amalberti, R. and Carbonell, N. and Falzon, P.},
  year		= {1993},
  title		= {User Representations of Computer Systems in Human-Computer speech interaction},
  journal	= {International Journal of Man-Machine Studies},
  volume	= {38},
  pages		= {547--566}
}