@article{Auramaki-etal88,
  author	= {Lehtinen, K. Lyytinen Auram{\"a}ki E, E.},
  title		= {A Speech Act Based Office Modeling Approach},
  journal	= {ACM Transactions on Office Information Systems},
  year		= {1988},
  volume	= {6},
  number	= {2},
  pages		= {126--152}
}