@techreport{Belkin-cool-stein-thiel94,
  author	= {Belkin, Nicholas J. and Cool, Colleen and Stein, Adelheit and Thiel, Ulrich},
  year		= {1994},
  title		= {Cases, Scripts, and Information Seeking Strategies: On the Design of Interactive Information Retrieval Systems},
  number	= {Arbeitspapiere der GMD 875},
  institution	= {GMD},
  note		= {(to be published in: Expert Systems and Applications, Vol 9, 1995, in print)}
}