@article{Belkin-etal95,
  author	= {Belkin, Nicholas J. and Cool, Colleen and Stein, Adelheit and Thiel, Ulrich},
  year		= {1995},
  title		= {Cases, Scripts, and Information Seeking Strategies: On the Design of Interactive Information Retrieval Systems},
  journal	= {Expert Systems and Applications},
  volume	= {9},
  number	= {3},
  pages		= {379--395},
  note		= {(Also available: ``Arbeitspapiere der GMD'', No. 875, Sankt Augustin, Germany 1994)}
}