@inproceedings{De-MichelisGrasso94,
  author	= {Michelis, G. De and Grasso, M. A.},
  title		= {Situating Conversations within the Language/Action Perspective: The Milan Conversation Model},
  booktitle	= {Proceedings of the 6th Conference on Computer Supported Cooperative Work (CSCW'94)},
  pages		= {89--100},
  year		= {1994},
  address	= {New York},
  publisher	= {ACM}
}