@inproceedings{Dybkjaer-etal97,
  author	= {Dybkjaer, Laila and Bernsen, Niels Ole and Dybkjaer, Hans},
  editor	= {Hirschberg, Julia and Kamm, Candace and Walker, Marilyn},
  title		= {Generality and objectivity: central issues in putting a dialogue evaluation tool into practical use},
  pages		= {17--24},
  booktitle	= {Proceedings of the ACL/EACL Workshop on Interactive Spoken Dialog Systems: bringing speech and NLP together in real applications},
  year		= {1997},
  address	= {Madrid, Spain},
  organization	= {Assocation for Computational Linguistics}
}