@incollection{GhadessyWebster88,
  author	= {Ghadessy, Mohsen and Webster, J.},
  editor	= {Ghadessy, Mohsen},
  year		= {1988},
  title		= {Form and function in English business letters: implications for computer-based learning},
  booktitle	= {Registers of Written English: situational factors and linguistic features},
  publisher	= {Frances Pinter},
  address	= {London},
}