@incollection{Hasan96,
  author	= {Hasan, Ruqaiya},
  editor	= {Hasan, Ruqaiya and Williams, Geoff},
  year		= {1996},
  title		= {Literacy, everyday talk and society},
  booktitle	= {Literacy in society},
  publisher	= {Longman},
  address	= {London}
}