@incollection{Heritage88,
  author	= {Heritage, John},
  editor	= {Antaki, Charles},
  title		= {Expanations as accounts: a conversation analytic perspective},
  pages		= {127--144},
  booktitle	= {Analysing everyday explanation: a casebook of methods},
  publisher	= {Sage},
  year		= {1988},
  address	= {London}
}