@inproceedings{Kukich-etal93,
  author	= {Kukich, K. and McKeown, K. and Shaw, J. and Robin, J. and Lim, J. and Morgan, N. and Phillips, J.},
  title		= {User-Needs Analysis and Design Methodology for an Automated Documentation Generator},
  booktitle	= {Proceedings of the 4th Bellcore/BCC Symposium on User-Centered Design},
  year		= {1993},
  address	= {Piscataway, NJ}
}