@inproceedings{McCoy83,
  author	= {McCoy, Kathleen F.},
  year		= {1983},
  title		= {Correcting Misconceptions: What to say When the User is Mistaken},
  booktitle	= {Proceedings of the CHI'83; Conference on Human Factors in Computing Systems},
  address	= {Boston, Ma},
  organization	= {Human Factors}
}