@incollection{NealShapiro91,
  author	= {Neal, J. G. and Shapiro, S. C.},
  editor	= {Sullivan, J. W. and Tyler, S. W.},
  year		= {1991},
  title		= {Intelligent multimedia interface technology},
  booktitle	= {Intelligent User Interfaces},
  publisher	= {Frontier Series, ACM Press},
  address	= {New York},
}