@incollection{Reichman86,
  author	= {Reichman, R.},
  editor	= {Norman, D. A. and Draper, S. W.},
  year		= {1986},
  title		= {Communication Paradigms for a Window System},
  booktitle	= {User Centered System Design: New Perspectives on Human-Computer Interaction},
  pages		= {285--313},
  publisher	= {Lawrence Erlbaum Associates},
  address	= {Hillsdale, NJ and London}
}