@incollection{Reiter-etal99,
  author	= {Reiter, Ehud and Robertson, Roma and Osman, Liesl},
  editor	= {Horn, Werner},
  title		= {Types of knowledge required to personalise smoking cessation letters},
  booktitle	= {Artifical Intelligence and Medicine: Proceedings of AIMDM-1999},
  pages		= {398--399},
  year		= {1999},
  URL		= {http://www.csd.abdn.ac.uk/$~$ereiter/papers/aim99.pdf},
  pdf		= {http://www.csd.abdn.ac.uk/$~$ereiter/papers/aim99.pdf},
  address	= {Berlin, New York},
  publisher	= {Springer}
}