@inproceedings{ReiterOsman97,
  author	= {Reiter, E. and Osman, L.},
  year		= {1997},
  title		= {Tailored patient information: some issues and questions},
  booktitle	= {Proceedings of ACL/EACL97 Workshop: ``From research to commercial applications: making NLP technology work in practice''},
  pages		= {29--34},
  URL		= {http://www.csd.abdn.ac.uk/$~$ereiter/papers/acl97w.pdf},
  pdf		= {http://www.csd.abdn.ac.uk/$~$ereiter/papers/acl97w.pdf},
  organization	= {Association for Computational Linguistics}
}