@incollection{RotheryStenglin97-genre,
  author	= {Rothery, Joan and Stenglin, Maree},
  editor	= {Christie, Frances and Martin, J. R.},
  year		= {1997},
  title		= {Entertaining and instructing: exploring experience through story},
  booktitle	= {Genre and institutions: social processes in the workplace and school},
  pages		= {231--263},
  publisher	= {Cassell},
  address	= {London}
}