@incollection{YoudMcGlashan92,
  author	= {Youd, Nick J. and McGlashan, Scott},
  editor	= {Dale, Robert and Hovy, Eduard and R{\"o}sner, Dietmar and Stock, Olivero},
  year		= {1992},
  title		= {Generating utterances in dialogue systems},
  booktitle	= {Aspects of automated natural language generation},
  pages		= {135--149},
  note		= {(Proceedings of the 6th International Workshop on Natural Language Generation, Trento, Italy, April 1992)},
  address	= {Berlin, New York},
  publisher	= {Springer}
}